Privacy Policy

Three routes in

Information reaches us by the enquiry form, by direct correspondence, and through the log the web server writes by itself as pages are served. Each is set out below, with how long what it produces is kept.

The form

Name, email address, telephone number and a free-text box. Four fields, nothing else, and nothing inferred from other sources. Use the box for an outline of your situation. Passport scans, bank records and anything concerning a criminal matter belong on a secure channel after an engagement exists — not in a form submitted over the open web.

The log the server writes

Every page served produces a line: the requesting address, the time, the page, the referring page where the browser supplies one, and the browser identification string. This happens for every visitor, including those who never write. The lines distinguish real traffic from automated scanning and are overwritten after a limited period.

Who sees it

Enquiries reach the people who would handle the matter. Hosting and email run on contracted infrastructure, so those providers have technical access to their own systems and no permission to use what sits there. Nothing is sold or passed to advertising networks, and no third-party advertising or analytics tracker runs on these pages.

Where an enquiry becomes an instructed matter, documents travel to a designated agent and through them to the Citizenship Office and the Financial Intelligence Unit. That route is what the programme requires, and nothing moves along it without your instruction.

Cookies

Functional only: whether an accordion is open, whether a notice has been dismissed. No advertising cookies, no cross-site identifiers. Block them and every page still reads normally.

Deletion

Write and say what you want removed. Enquiry records go on request. Material tied to an instructed matter may have to be retained while it runs and for the period professional obligations require, and we will say so rather than leave the request unanswered.